Updating your payment method

Go to Settings → Billing → Payment method and add a new card. The new card becomes the default immediately, and the old one is removed once the next charge succeeds.

Annual plans above a certain volume can be moved to bank transfer invoicing. Contact support to enable it.

Failed payments

If a charge fails, Orbit360 retries three times over ten days and emails the Billing Owner each time. The workspace stays fully active during retries. After the final failure, publishing is paused, but no data is deleted, and everything resumes as soon as a payment succeeds.

Usage limits

Each plan includes a monthly allowance for scheduled posts and API calls. You will see a banner at 80% and again at 100%. At 100%, new scheduled posts are queued rather than rejected, and they publish once the allowance resets or you upgrade.