Billing lives under Settings → Billing. Only workspace Admins and the Billing Owner can see it.
Choosing a plan
Orbit360 plans differ on three things: the number of connected channels, the number of seats, and how far back analytics history goes. You can change plan at any time; upgrades take effect immediately and downgrades take effect at the end of the current period.
Adding and removing seats
- Open Settings → Billing → Seats.
- Set the new seat count and confirm.
- Added seats are prorated for the remainder of the billing period.
Removing a seat does not delete the member. Deactivate the member first under Settings → Team, then reduce the seat count.
Invoices and receipts
Every invoice is listed under Billing → Invoices with a PDF download. Add a finance email under Billing → Contacts to have invoices sent automatically, and add your VAT or tax ID under Billing → Company details so it appears on future documents.
Last updated 29 July 2026

