Billing lives under Settings → Billing. Only workspace Admins and the Billing Owner can see it.

Choosing a plan

Orbit360 plans differ on three things: the number of connected channels, the number of seats, and how far back analytics history goes. You can change plan at any time; upgrades take effect immediately and downgrades take effect at the end of the current period.

Adding and removing seats

  1. Open Settings → Billing → Seats.
  2. Set the new seat count and confirm.
  3. Added seats are prorated for the remainder of the billing period.

Removing a seat does not delete the member. Deactivate the member first under Settings → Team, then reduce the seat count.

Invoices and receipts

Every invoice is listed under Billing → Invoices with a PDF download. Add a finance email under Billing → Contacts to have invoices sent automatically, and add your VAT or tax ID under Billing → Company details so it appears on future documents.

Last updated 29 July 2026